For many of our customers, traditional IT Support remains critical to their business operations, responding and resolving technology problems to keep users online, secure and efficient.
However we are increasingly being asked to extend the scope of our involvement to include services such as:
Our Enhanced IT Support services can significantly ramp up an organisation’s technology capabilities – effectively we take the strain while you get on with business. In essence, our skilled team become a virtual team-members within their organisation, avoiding the need for the time-consuming and costly recruitment, training and management of specialists into their own business.
Day-to-day dedicated resources to ensure business runs smoothly.
Taking a more holistic view of recurring issues and achieving long-term resolutions.
Synchronising the ambitions and goals of the organisation with secure and effective technology
No two customer requirements are the same – high levels of staff or hardware turnover may require regular onsite engineering support, whereas topics such as Compliance or Budget Planning will require a high-level, more strategic skillset.
There is no question technology is mission critical to almost every business on the planet, but for many, the lack of skills or resources required to align it with the overall vision and ambition proves problematic. Dunedin IT can fill these skills gaps, developing and delivering a technology plan to match the business objectives.
If you’d like to explore how Enhanced IT Support can help elevate the technology in your business, get in touch with us today for a no obligation discussion.
31 Dunedin Street, EH7 4JG
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71 Oxford Street, G5 9EP
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Unit 4 Chichester Road, TN38 9BG
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One of the UK’s most trusted & experienced technology & connectivity providers of end-to-end IT services
