Stuart
Andy
As the Service Delivery Manager, I’m passionate about bringing our helpdesk team together through meaningful data and genuine connection. With my system engineering background, I’ve transformed raw helpdesk stats into stories of our collective success. I believe that when team members are spread across different countries and time zones, it’s easy to lose sight of our shared accomplishments. That’s why making our weekly meetings engaging—highlighting wins, celebrating achievements, and ensuring everyone’s contributions are visible.